Critical maintenance - US region - 26/11/2025

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Nov 26, 2025 - 10:55 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 26, 2025 - 08:25 IST

Scheduled

We will be doing a critical DB activity during this time in preparation for the upcoming HF to be deployed upon V11.19.0 in the US region.

Posted Nov 26, 2025 - 08:23 IST

This scheduled maintenance affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - USA (Nuance, Kore IVR, Kore Agent Desktop).