Investigating issues with Voice Bots on the US Instance.

Incident Report for Kore.ai Inc

Resolved

This incident has been resolved.

Posted Jul 02, 2025 - 17:37 IST

A fix has been implemented. We are monitoring the behaviour.

Posted Jul 02, 2025 - 17:07 IST

The issue has been identified and fix has been implemented

Posted Jul 02, 2025 - 16:42 IST

The analysis is ongoing, and we are actively investigating the issue.

Posted Jul 02, 2025 - 15:40 IST

We are currently investigating the issue.

Posted Jul 02, 2025 - 15:06 IST

This incident affected: SmartAssist - USA (Kore IVR).