Planned Maintenance – Pre-Deployment Preparation - US Region - 16-JAN-2026

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Jan 16, 2026 - 15:45 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 16, 2026 - 11:45 IST

Scheduled

As part of our upcoming bi-weekly deployment (XO (10.22.0/11.21.0) /XO Contact Center (v3.21.0)) scheduled for tomorrow in the US region, we will be performing preparatory system updates in advance to ensure a smooth and reliable release. During this activity, some users may notice brief, intermittent delays while background optimizations are completed. No downtime is expected, and our teams will be actively monitoring the systems throughout the process.

During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information.

Posted Jan 16, 2026 - 11:43 IST

This scheduled maintenance affected: Region - USA (Bot Uptime).