Urgent Hotfix - EU (London) region - 23-NOV-2025

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Nov 23, 2025 - 09:00 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 23, 2025 - 07:00 IST

Scheduled

A critical Hotfix upon XO v11.19.1/ v10.20.1 will be deployed in the EU (London) region at this time. You can continue using our services as usual. This communication serves as a general note to our customers.

During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.

Posted Nov 22, 2025 - 21:27 IST

This scheduled maintenance affected: Region - Europe (London) (Bot uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Europe ( London) (SmartAssist - Europe ( London)).