Critical Hotfix Deployment - IND Region [02-SEP-2025]

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Sep 03, 2025 - 00:15 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 02, 2025 - 21:45 IST

Scheduled

A critical Hotfix upon R11.16.1 will be deployed in the IND region at this time. You can continue using our services as usual. This communication serves as a general note to our customers.

During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.

Posted Sep 02, 2025 - 21:43 IST

This scheduled maintenance affected: Region - India (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - India (Nuance, Kore IVR, Kore Agent Desktop).