Critical Hot Fix to EU Region

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.
Posted Sep 15, 2025 - 09:30 IST

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 15, 2025 - 08:55 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 15, 2025 - 08:30 IST

Update

We will be undergoing scheduled maintenance during this time.
Posted Sep 15, 2025 - 08:24 IST

Scheduled

A critical Hotfix upon 11.17.0 will be deployed in the EU region at this time. You can continue using our services as usual. This communication serves as a general note to our customers.

During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.
Posted Sep 15, 2025 - 08:24 IST
This scheduled maintenance affected: SmartAssist - Europe (Frankfurt) (Nuance, Kore IVR, Kore Agent Desktop).
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